Skip to product information
1 of 2

Roberta Cava

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers

Regular price $11.75 CAD
Regular price Sale price $11.75 CAD
Sale Sold out
Shipping calculated at checkout.
Quantity

A practical, easy-to-read guide for handling the challenging personalities we all run into at work. Roberta Cava explains common difficult behaviour types and offers simple, effective strategies for staying calm, setting boundaries, and communicating clearly. Perfect for workplaces, customer service roles, or anyone who wants smoother interactions in daily life.

Condition: Very Good

View full details