• Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co - Workers - The Bookstore
  • Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co - Workers - The Bookstore
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Roberta Cava

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers

Condition: Very Good

$11.75 CAD
$11.75 CAD
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Orders ship within 1–2 business days | Canada delivery is usually 3–10 days after shipping | Free Canada-wide shipping on orders over $60 | Local pickup is available in Durham, Ontario | Canadian-owned | Carefully packed

Description

A practical, easy-to-read guide for handling the challenging personalities we all run into at work. Roberta Cava explains common difficult behaviour types and offers simple, effective strategies for staying calm, setting boundaries, and communicating clearly. Perfect for workplaces, customer service roles, or anyone who wants smoother interactions in daily life.

Condition: Very Good

Specifications

Author Roberta Cava
Publisher Key Porter Books
Publication Date February 11, 2004
Pages 224
Binding Paperback
Language EN
Dimensions 14.73cm × 2.03cm × 22.86cm
Condition Very Good
ISBN-13 9781552635742
Edition Revised Edition

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